“The thought of refinancing can be over whelming but for us the decision to go with Westcorp Finance resulted in a smooth and enjoyable experience. Our fixed rate with our existing lender was still a few weeks from expiring so we didn’t want to incur break fees. Knowing our situation, Rhion quickly presented some options for us to consider. The manner, timeliness and ease with which we received replies to our every question during the weeks leading up to & post settlement, allowed us to be fully informed every step of the way. And when we diverted from our first choice this was not a problem. We couldn’t be happier with the outcome, very healthy savings and not 1 cent in break fees. Professional, reliable and informative service. Thank you Rhion & Teresa.”
Lara & Bruce Robertson, Bunbury
“To the West Corp Finance team. Chad and I would like to say a big thank you for all your help. Teresa thanks for your support and puttin up with me. Rhion thanks for making one of our dreams come true.”
Chad & Siss
“Thank you so much for your help, I can’t thank you enough, I’ve found a lovely little house in Mt Nasura. It’s quiet and peaceful in the suburbs, but the feel of the bush, just what I love. Just a small token to remind you how in some small way you are helping myself and I’m sure many others to move forward to a better future.
“Thank you for making our purchase run smoothly and looking after us. We appreciate all you’ve done to make it happen.
Sam Orwin and Kiesten Drake-Brockman
“John and I just want to let you know how important Rhion has been in the whole process of downsizing our lifestyle. We have had a couple of hiccups at settlement stage which really threw us but Rhion just made himself available to help us through the process. He went above and beyond what he was paid to do as a broker and we so appreciate his care and assistance. We would have no problems with recommending him as a broker to our friends and consider ourselves fortunate to have had his services. This is the second email we have sent commending your employees, it seems to us that your business is not just successful but also caring.
Lois and John Lafrentz
“On behalf of Nicole and myself we wanted to say a big thank you for all your hard work and professionalism regarding the purchase and build of our property. It has been a pleasure to work with you all. This was our first purchase off the plan and a very positive experience at that. We will happily recommend Urban Homes and Westcorp finance to anyone who is thinking of doing the same. To Teresa and Rh ion who helped keep us on the right side of the bank and kept the money flowing, many thanks.
“My wife and I have recently completed the purchase of an established house in partnership with our 19 year old son Justin. Justin is an apprentice mechanic and was half way through his first year when we started thinking what might be the best way for Justin to gain access to the property market. As Justin was quite good at spending money on tools and his car rather than saving, we had asked him to transfer a set amount of money into a separate account from each fortnight’s pay to put towards a home deposit.
“This arrangement had been going for about six months when Rhion from Westcorp finance gave me a call asking if me if I minded if he looked into securing a better interest rate for our home loan and investment property loan which we had obtained through Westcorp finance a few years prior. Rhion did a great job getting us a better rate, and while we were talking I asked him if what we were doing with Justin was a good idea, or if there was a better way.
“Rhion came to our home (Rhion was always extremely flexible with his availability to fit in with our schedule) and sat with the three of us to get an idea of what we were looking for, and how much we were looking to spend. Rhion gave us a number of choices and we opted for co-ownership as it meant we could get into the market a lot quicker than if Justin saved a substantial deposit week by week.
“We re-arranged our home loan to free up some equity which was used as the new property deposit, and then financed the remainder with a separate loan. This was the first step in a two-step process and from our point of view it went exceptionally smoothly and very quickly. Teresa from Westcorp kept us on track with our documents, and was always on hand to answer any questions or queries we had, and we had more than a few along the way, but each was answered or clarified in a polite, efficient manner.
“Once we found the property we wished to purchase, Westcorp submitted our documents and had our new property loan approved in only a few weeks. We have absolutely no hesitation in recommending Rhion, Teresa and the Westcorp team to anyone looking either for a new home loan or refinancing an existing loan.
“We could not have asked for better service and will certainly be using Westcorp finance again in the future.